Mad Paws Reviews
(Rated by 11 users)
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Payment Methods
- Credit/Debit Cards
- PayPal
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
Overall Rating
4.5
Base on 11 Reviews
Ratings by Feature
Ratings by Feature
- Good Value4.5
- Return Policy4.7
- Price & Quality4.3
- Customer Service4.3
- Shipping & Delivery4.4
Recent Customer Reviews (11)
Harold Hussey
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Antoinette Laux
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Percy Carrière
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Ora Spence
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Hermine Moree
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Hilda Garcia
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Mark Breaux
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Marissa Lynch
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Bobby Saver
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Petra Biermann
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Mad Paws Pricing
Pet Hosting
$30 - $40
Pet Sitting
$35 - $45
Day Care
$30 - $40
House Visits
$20 - $30
Dog Walking
$20 - $30
Grooming
$50 - $60
Dog Training
$50 - $60
Mad Paws Pass
$119
Payment Methods
Accepted Payment Options:
Prices for items on Madpaws.com.au vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
PayPal
Payment Process
- Payments can be made online during the checkout process.
- For Mad Paws credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Mad Paws Pros & Cons
Pros
1
Wide Network: Mad Paws connects pet owners with over 40,000 verified pet sitters across Australia, offering a broad selection of caregivers.
2
Personalized Care: Pets receive individual attention in a familiar environment, which is particularly beneficial for those with anxiety or specific needs.
3
Secure Transactions: Payments are handled through a secure gateway, ensuring that funds are only released once the service is completed satisfactorily.
4
Flexible Scheduling: Pet sitters can choose their own rates and availability, allowing for a customized working experience.
5
Insurance Coverage: Services come with premium insurance, providing peace of mind for both pet owners and sitters.
CONS
1
Inconsistent Support: Users have reported poor customer service, especially regarding issues with payments and account access.
2
App Functionality Issues: The platform has been criticized for being clunky and difficult to navigate, leading to frustrations during booking processes.
3
Reliability Concerns: Some pet sitters have experienced low booking rates, which may vary based on location and pricing strategies.
4
Limited Emergency Support: There is a lack of 24/7 support, which can be problematic in urgent situations involving pets.
5
Mixed Reviews on Experience: While many users find the service enjoyable, others have shared negative experiences that raise questions about the reliability and safety of some caregivers.
Mad Paws Features and Benefits
Features
Wide Network
connects pet owners with over 40,000 verified pet sitters across Australia, offering a broad selection of caregivers.
Personalized Care
Pets receive individual attention in a familiar environment, which is particularly beneficial for those with anxiety or specific needs.
Secure Transactions
Payments are handled through a secure gateway, ensuring that funds are only released once the service is completed satisfactorily.
Flexible Scheduling
Pet sitters can choose their own rates and availability, allowing for a customized working experience.
Insurance Coverage
Services come with premium insurance, providing peace of mind for both pet owners and sitters.
Search
Users can search through a database of verified and trusted pet sitters.
Affordable Care
Personal care for pets is provided at an affordable price.
Pet-Friendly Accommodation
Users can find local pet-friendly accommodation with premium insurance.
Secure Payments
Bookings can be made through a secure payments gateway using Paypal or any credit card.
Live Updates
Users can keep in touch with live photo updates from the pet sitter.
Mad Paws Pass
$119 annual subscription that offers unbeatable perks across the Mad Paws ecosystem including pet sitting and dog walking services, pet insurance, pet meds, supplements, snacks, toys, a snack and toy subscription box for dogs, and luxury dog beds and blankets from Sash.
Exclusive Access
Users get exclusive access to discounts on pet services & pet products including premium pet beds & blankets, dog toys and treats, and huge savings on pet medication and other health care products from all the biggest and best pet brands.